Refund policy

Return and Exchange Policy 

- To initiate an exchange please get in touch with us connect@inthenow.world within 5 days of receiving the product.
- Once the exchange has been confirmed, the customer must ship the product and submit the tracking ID to connect@inthenow.world in the same email thread as above. 
- All exchanges received will undergo a quality inspection by our team in accordance with the hygiene standards to further approve or decline the exchange.
- In the event that the item(s) are returned used or damaged, we have the right to refuse the return.
- Within 7 to 10 business days after receiving the returned item, the exchange will be processed.
- Only one size exchange is permitted for the same product.
- Exchanges are dependent on inventory, so we can't promise that the size you need will be available. We will give you a shop credit if the size you require is not available. The store credit is good for 1 month after it is issued.

Refunds

Refunds and cancellations are not permitted for any orders.